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Ask Greg A. Your Own Question

Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2310
Experience:  Using & Working with GPS systems for 10+ years
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I have had nothing but trouble, It heated up the battery

Customer Question

I have had nothing but trouble
JA: What's the make/model of your GPS unit? How old is it?
Customer: It heated up the battery when I put the cord in the car
JA: What happened right before this popped up?
Customer: 2014 magellan model #pf11
JA: What troubleshooting have you tried?
Customer: about everything It will work for just a little bit and just goes dead
JA: Anything else you want the GPS expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: GPS
Expert:  Russell H. replied 2 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

Those are surely the symptoms of battery failure. This is quite likely enough in a Magellan device that is over 2 years old.

Would you like instructions on replacing the battery, and where to get a replacement battery of the right type for your model of Magellan? If so, please tell me the model of your Magellan, and whether it is a RoadMate or some other model line name. "PF11" may be a serial # but means nothing to me in terms of model identification, which is needed for getting the right battery.