GPS Repair Problems? Ask a GPS Technician for Answers ASAP
Hello,I am Pete, and I'll be happy to assist with your question today.
First, try a soft reset - press and hold down the power button for at least 2-3 minutes... I know that sounds like a really long time, but it will not hurt the unit and sometimes it takes that long in order to fully reset the device depending on what processes are hung up on it and causing this cyclic restarting.
If a soft reset doesn't work, then the device will need to be returned to Magellan:
First, get an RMA number by calling(###) ###-#### Hours: Monday through Friday, 6:00 a.m. to 5:00 p.m. PST/PDT.
Once you call and get the RMA number, please ship it to this address using an insured and trackable shipping method...RMA Shipping Address:Mitac - Magellan Returns CenterC/O ModusLinkAttention: RA #2000 Midway LaneDock 3Smyrna, TN 37167
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