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Jason Jones
Jason Jones, Customer Service
Category: GPS
Satisfied Customers: 14084
Experience:  Several years experience with GPS technologies.
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I have a Garmin 655t that has always had problems turning

Customer Question

I have a Garmin 655t that has always had problems turning on. It just seems to be far worse now. Any ideas? I downloaded the latest software update but still no luck.
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: 655t about two years
JA: What happened right before this popped up?
Customer: nothing
JA: What troubleshooting have you tried?
Customer: A little on the internet
JA: Anything else you want the GPS expert to know before I connect you?
Customer: Nope
Submitted: 1 month ago.
Category: GPS
Expert:  Jason Jones replied 1 month ago.

I am the person that will be helping you today.

I am very familiar with this particular problem. Personally, I have owned a few GPS devices that have this problem. One way to work around the problem is to do the following:

- Press and hold the power button for 2 seconds.

- Let go of the button.

- Wait 1/2 of a second and press and hold the button for 1 second.

- Let go of the button.

- Wait 1/2 of a second press and release the power button quickly.

Please, do that once or twice to test it. Did that work each time?

The problem has to do with faulted capacitors on the mainboard of the device. The process that I described above will in effect, jumpstart the capacitors and allow them to function.

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Thank you again,
- Jason

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