How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Greg A. Your Own Question
Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2449
Experience:  Using & Working with GPS systems for 10+ years
Type Your GPS Question Here...
Greg A. is online now
A new question is answered every 9 seconds

I purchased a GPS replacement for my car. I have t D U

Customer Question

I purchased a GPS replacement for my car. I have t D U facing SB port he back up camera on th is e car the wrong way already. However the USB port the sending unit will not fit in the Magellan. It faces the wrong directin. Do you carry USB plugs which fit the newer units?
JA: Just to clarify, what's the brand and model of the GPS?
Customer: It is a Magellan 5255
JA: What happened right before this popped up?
Customer: I tried to plug the sending unit in the receiver and the plug hits thunit beforew entering
JA: What troubleshooting have you tried?
Customer: none I would have to cut theUSB plug or the edge of the receiver to solve it. If the plug head were reversed it would be OK
JA: Anything else you want the GPS expert to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: GPS
Expert:  Pete replied 9 months ago.

I am Pete, and I'll be happy to assist with your question today.

Expert:  Pete replied 9 months ago.

Could you please attach a photo of the connector you are referring to?

Customer: replied 9 months ago.
no it has a raised part that hits the unit before it can enter
Expert:  Pete replied 9 months ago.

It would help if I could see the problem as you are seeing it - can you attach a photo?