How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Greg A. Your Own Question

Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2255
Experience:  Using & Working with GPS systems for 10+ years
Type Your GPS Question Here...
Greg A. is online now
A new question is answered every 9 seconds

I have a tomtom that was purchased at a Sears store in Hilo,

Customer Question

I have a tomtom that was purchased at a Sears store in Hilo, Hawaii and I want to up grade
to the new tomtom I get sent to the site in great britain. The number I could make out is N14644 on the back of my current unit. How do I up date my tomtom because your site is only allowing me to connect to my old tomtom that was purchased in spain?
Submitted: 1 month ago.
Category: GPS
Expert:  Richard replied 1 month ago.

Hi there and welcome

when you say you want to update the TomTom, do you mean purchase new maps? Or update the system software?

Please let me know

Customer: replied 1 month ago.
Purchase new maps
Expert:  Richard replied 1 month ago.

Which maps do you wish to purchase?

Customer: replied 1 month ago.
I live in Hawaii and and it is late so can we pursue this issue tomorrow.
Expert:  Richard replied 1 month ago.

no problem, though if you tell me which maps you wish to purchase I can give the instructions