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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2255
Experience:  Using & Working with GPS systems for 10+ years
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I am having trouble downloading a Canadian map to my Garmin

Customer Question

I am having trouble downloading a Canadian map to my Garmin (which I just paid for)
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: about 3 4 years old
JA: What happened right before this popped up?
Customer: I have tried repeatedly to download, but it tells me they my web browser is not supported. I use firefox, and I have google chrome, but not internet explorer
JA: What troubleshooting have you tried?
Customer: um, everything. I am confused about which internet explorer I should download
JA: Anything else you want the GPS expert to know before I connect you?
Customer: I have windows 10 but it did not automatically update the internet explorer when it downloaded
Submitted: 1 month ago.
Category: GPS
Expert:  Jason Jones replied 1 month ago.

I am the person that will be helping you today.

What trouble are you having with the download?

I will be standing by, looking forward to your response.

Thank you,