Hello & Welcome to Just Answer,
Sorry to hear of any issue you are having with your device.
To help you with this issue, may I ask:
1) Was this unit purchased as NEW, or perhaps "refurbished"?
2) What is the AGE of the device?
3) WHEN this issue first began?
Please use the REPLY box below.
I didn't see a response back here - to my original questions, but I wanted to send the following before I take a short break.
To change the text language of this device, follow the steps below:
The device should now be in the selected text language
Please give these steps a try and let me know if you can find and set English as the language.
If this has answered your question(s), please take a moment to rate MY service level (5-star is my goal) so that I get credit for my time helping you with this question.You should see some "stars" to do that, but please let me know if you do NOT see them (you may have to scroll UP or DOWN) or can not use them.
Thanks, ***** *****--. .-(im)
I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved?
I look forward to any further questions or results that you may have.