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Richard, Customer Service
Category: GPS
Satisfied Customers: 30270
Experience:  Avid repairer and trouble shooter of GPS devices and systems
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When I plug in the charger, the Garmin logo appears for a

Customer Question

When I plug in the charger, the Garmin logo appears for a few seconds, then the battery symbol showing little charge and then the screen goes blank. This happens over and over when plugged into the charger.
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: Garmin S2 and two years old.
JA: What happened right before this popped up?
Customer: The device would not start. Put on Charger and this is the result while plugged into the charger. Could I have left it on the charger too long previously?
JA: What troubleshooting have you tried?
Customer: None. Just started.
JA: Anything else you want the GPS expert to know before I connect you?
Customer: How to get it going again?
Submitted: 1 month ago.
Category: GPS
Expert:  Richard replied 1 month ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

This is usually an issue with the Firmware, so I would first like you to do this please.

Remove the charger from the Garmin and hold the power button to off for 60 seconds.

Release, then connect the charger and try to turn on the unit

Let me know the results please

Thank you