How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Greg A. Your Own Question

Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2252
Experience:  Using & Working with GPS systems for 10+ years
Type Your GPS Question Here...
Greg A. is online now
A new question is answered every 9 seconds

Trying to update our sat. nav. Cannot enter Queensland as it

Customer Question

Trying to update our Tom Tom sat. nav.
Cannot enter Queensland as it only has American States???
Submitted: 1 month ago.
Category: GPS
Expert:  TV-Tech1 replied 1 month ago.

Since you have the "North American" maps on your Go 720, you'll have to download Tom Tom's HOME software onto your computer so you can buy the Austrailian map. Once you buy it you can transfer that map over to your GO Gps unit. I suggest you get an SD card to expand the memory so you can save the map(s) on it and use the built in memory for actual navigation. It responds faster if you do that.

Customer: replied 1 month ago.
Thank You. We actually do have the Australian maps not American. We have downloaded TomTom Home 2. That is what we were working on.
But, when we fed in our address and wanted to enter Queensland so as to update, there were only American states listed.
We have used this before. Only Australian maps.
Expert:  TV-Tech1 replied 1 month ago.

It sounds like you accidently selected your American map on your GPS then. If you have the Australian map on the GPS you need to select that one.

Your menu should have a "manage maps" button on it, and if it does not appear, you need to select "Show all menu options" to get it to appear.