Hello & Welcome to Just Answer,
Sorry to hear of any trouble with your maps.
May I ask if you purchased the maps in a form of pre-programmed - onto that microSD card?
I do NOT see any "subscription sign up" for you, but perhaps just a 1-time question.
If you would like to continue with that 1-time question, just let me know here.
Otherwise YOU can manage any aspect of your account here using the "my account" link on your side of the system.
NOTE: We experts can NOT access any of your account details, but only respond to your device questions on this page.
Please let me know if you would like to continue here with your question(s).
OK - YOU can manage any aspect of your account here using the "my account" link on your side of the system.
Please let us know if you have any more questions in the future.