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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2311
Experience:  Using & Working with GPS systems for 10+ years
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Just bought a new tomtom, don't know how type in a

Customer Question

just bought a new tomtom, don't know how type in a destination address. didn't come with instructions and am having hard time online. you know how old guys are with stuff, not to savvy.
JA: How long has this been going on?
Customer: 61 years. don't think its the gps its me missing a step or something
JA: Just to clarify, what's the brand and model of the GPS?
Customer: hoping you wouldn't ask all I know is its a tomtom. its in the car I can get it and get back to you.
JA: What troubleshooting have you tried?
Customer: don't need trouble shooting need instructions as how to set a destination.
JA: The GPS expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
Submitted: 3 months ago.
Category: GPS
Expert:  Aric replied 3 months ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems.

What model TomTom do you have here? There should be a model number somewhere on the device.

Expert:  Aric replied 3 months ago.

I see you mentioned the GPS is in the car. Please simply postback once you are able to get that info and I will follow up with you.