How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Greg A. Your Own Question

Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2260
Experience:  Using & Working with GPS systems for 10+ years
Type Your GPS Question Here...
Greg A. is online now
A new question is answered every 9 seconds

Unfortunately i deleted the gps drive, magellan roadmate

Customer Question

unfortunately i deleted the gps drive
JA: Just to clarify, what's the brand and model of the GPS?
Customer: magellan roadmate 3065T-Lm
JA: What happened right before this popped up?
Customer: I was updating the maps and when it was almost done downloading it said not enough space so i formatted the drive and i realized that i removed the system files
JA: What troubleshooting have you tried?
Customer: nothing i am trying to find a firmware and flash it
JA: Anything else you want the GPS expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: GPS
Customer: replied 2 months ago.
Expert:  Russell H. replied 2 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

Customer: replied 2 months ago.
Why will you charge me more than 5$
Expert:  Russell H. replied 2 months ago.

I have no intention of charging you! I have in fact no power to do more than try to advise you properly as to what to do for the technical problem you are asking about. I think I have a solution, and am researching and preparing it to present to you shortly, in about another 3 minutes...

Customer: replied 2 months ago.
your company charged me right now 41$+ 5$ i need my money back and i don't need any help or i will contact the police for that scaming
Expert:  Russell H. replied 2 months ago.

You need to hook up the Magellan device to a computer, *after* getting SmartGPS Eco on your computer. That may be done by this page and through the procedure on it:

Try that please. Tell me how it goes, please.

Expert:  Russell H. replied 2 months ago.

I had nothing to do with that, I assure you.

I advise you to contact Customer Support at through this email address:


and also to read the Help page as needed about any points of doubt:

and a sub-page of this page may have Phone # information also. I hope they can help with the issue - and I hope that my advice may prove useful, too, about Magellan updating/repairing with SmartGPS Eco.

Customer: replied 2 months ago.
How come you don't know that
and my gps is connected to the computer and no response because i deleted the system file