How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Russell H. Your Own Question

Russell H.
Russell H., Service Tech
Category: GPS
Satisfied Customers: 9936
Experience:  8+ years of professional experience
Type Your GPS Question Here...
Russell H. is online now
A new question is answered every 9 seconds

I just purchased a dezlcam lmthd. Installed an additional 16

Customer Question

I just purchased a dezlcam lmthd.
Installed an additional 16 gig memory card.
Garmin express says I only have 1 gig available.
Camera stops and says i need to install a memory card.
What am I missing?
Submitted: 5 months ago.
Category: GPS
Expert:  Russell H. replied 5 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

I suspect that you need to format the memory card first, e.g. on a computer that has a memory card reader slot of the right size and type, to make it useful to the Garmin Dezlcam device.

The 1 Gig available already may be simply the onboard memory chips in the Dezlcam device, and nothing from the memory card slot yet owing to the memory card not being formatted and usable.

Let me know what you find out, when you have tried this, please. Thanks.