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p0llinate
p0llinate, Customer Service
Category: GPS
Satisfied Customers: 20413
Experience:  GPS expert including system updates
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How much to refurbish a Magellan Crossover? I put a new

Customer Question

How much to refurbish a Magellan Crossover? I put a new battery in it but it still won't turn on.
Submitted: 3 months ago.
Category: GPS
Expert:  p0llinate replied 3 months ago.

Hello, I’m Nathan, and I’ll be assisting you today.

Sorry to hear that you’re having trouble with this but I’ll do my best to help you out, Bill.

Expert:  p0llinate replied 3 months ago.

This is an online support service, so we can't physically repair it for you, but I can provide you with the necessary information and steps to get it replaced through magellan. They do not provide any type of repair service - in general gps devices like this are considered not to be repairable, they end up costing more to service than to replace.

There are some 3rd party repair options you could consider though that may be viable if this is just a bad switch.

Here is one recommended option: http://www.sharc.net/gps_repair.htm

You will need a Return Authorization (RA) number prior to shipping your product to Magellan for evaluation, which you get by calling ***-***-**** or email/chat:http://www.magellangps.com/Support/Contact-Us.

RMA Shipping Address:
Magellan Returns Center
c/o OHL (Ozburn-Hessey Logistics)
Attention: RA #
1251 S Perry Rd
Plainfield, IN 46168

If you have any other questions, just let me know. Otherwise, please take a moment to rate my service using the stars at the top of the page; hopefully I have earned 5 Stars. I also invite you to contact me directly with any future support needs at http://bit.ly/1QwLxGh and ask for Nathan.

Thank you, ***** ***** a nice day,

Nathan