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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2314
Experience:  Using & Working with GPS systems for 10+ years
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I have DC40 that I have given to a mate is constantly

Customer Question

Hi,
JA: Hello. What is your issue regarding?
Customer: Hi, I have DC40 that I have given to a mate is constantly flashing red and blue, won't charge and won't connect to the GPS.
JA: Just to clarify, what's the brand and model of the GPS?
Customer: Garmin 320
JA: What troubleshooting have you tried?
Customer: Just charging and connection, I think he said
JA: The GPS expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No I think thats fine Thanks
Submitted: 3 months ago.
Category: GPS
Expert:  p0llinate replied 3 months ago.

Hello, I’m Nathan, and I’ll be assisting you today.

Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.

Have you tried updating the firmware, or even charging via usb from the computer?

Customer: replied 3 months ago.
No I don't think my friend has, it seems to be only one of the collars while the other one works. So the firm ware is on the collar or the GPS ?
Expert:  p0llinate replied 3 months ago.

I'm not sure what you mean by "collar"?

Customer: replied 3 months ago.
Garmin DC 40 Tracking Collar.
Expert:  p0llinate replied 3 months ago.

I'm sorry I misunderstood, I thought you meant something to do with the cord itself.

The firmware would be on the gps unit, if it wont' connect even after that and still flashes though that points to a hardware issue in the transmitter (collar) unit, which may have had some water infiltration or other physical damage.