Hello, my name is Rusty. A new software update was released in July of this year. It may very well clear up your problem. Click here, download the file, and put it on the root directory of your SD card. It should be the only file on the card. Use a new card if you need to, to avoid deleting your old card just in case there is a problem. Insert the card, turn it on, and follow the instructions. Plug it into power before doing the update. If the update fails, it will be a big problem. Let me know if you have any trouble.