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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2255
Experience:  Using & Working with GPS systems for 10+ years
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I can't get my pc to recognize my Garmin 810 edge device

Customer Question

I can't get my pc to recognize my Garmin 810 edge device when I connect it. I'm running Windows 10.
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: 810 Edge, about 2 yrs old
JA: What troubleshooting have you tried?
Customer: Nothing. I don't know where to start
JA: The GPS expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: Nope
Submitted: 2 months ago.
Category: GPS
Expert:  Jason Jones replied 2 months ago.

I am the person that will be helping you today.

Are you plugging the device into a usb hub and then into the computer or are you plugging the GPS device directly into the computer?

I will be standing by, looking forward to your response.

Thank you,