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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 7953
Experience:  Using & Working with GPS systems for 10+ years
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My Nuvi 1350 says no map data available, even though I have

Customer Question

My Nuvi 1350 says no map data available, even though I have downloaded that latest maps.
JA: What model of Nuvi are you using? And can you guesstimate how old it is?
Customer: 1350 and probably 5-10 years old.
JA: What troubleshooting have you tried?
Customer: None. I was going to the website when the chat box popped up so I thought I would ask you.
JA: The GPS expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No thank you!
Submitted: 2 months ago.
Category: GPS
Expert:  Greg A. replied 2 months ago.

Hello & Welcome,

Sorry I didn't see your question earlier and to hear of any issue you are having with your device.

To help you with this issue, may I ask:

1) When was the device last used SUCCESSFULLY?

2) WHEN did this issue first begin?

3) When does this message appear (immediately on power up, when trying to find an address, etc.)?



Customer: replied 2 months ago.
Greg - I sent a reply via the website. I figured it out on my own. Thanks for following up.
Expert:  Greg A. replied 2 months ago.

Hi again,

This is the first response I have seen, but perhaps you sent a reply via email? If so, that does not get forwarded to this page so I could see it.

In any case, I'm glad you got the device working properly.

Please let me know if you have any more questions for me about this device or issue.

Take Care & Travel Safe, Greg A.


Expert:  Greg A. replied 2 months ago.

Hi again,

I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
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