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MasterFixIt, Technician
Category: GPS
Satisfied Customers: 9011
Experience:  I have 12 years of experience servicing all GPS models.
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My garmin nuvi will not find satellite in italy. 1300, None

Customer Question

My garmin nuvi will not find satellite in italy.
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: 1300
JA: What troubleshooting have you tried?
Customer: None yet.. With my grand children . I bought the boatman in the USA specifically to work in italy
JA: The GPS expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No just that I have to leave for another city soon
Submitted: 2 months ago.
Category: GPS
Customer: replied 2 months ago.
Expert:  MasterFixIt replied 2 months ago.

Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

If you are new to the site, this is briefly how it works:

1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.

2. I will give you the best possible Answer for your problem without the ability of actually being present with you.

The better you describe the problem

, the quicker I can help ;-)

How old is your Garmin nuvi?

Also when was the last time it worked correctly?

And did you do any updates just prior to the Garmin not finding satellites?

Thank you

Tech Michael

Customer: replied 2 months ago.
2 years old
Use it every day in the USA and downloaded use for italy and greece for 70$
Customer: replied 2 months ago.
I can't call you. Let's continue in this fashion
Customer: replied 2 months ago.
What is your advice
Expert:  MasterFixIt replied 2 months ago.

I thats fine Im here now

Expert:  MasterFixIt replied 2 months ago.

Hi thank you for that information.

This problem was caused by a bad update or one that didnt load correctly.

Please try that again. Let me know if that works?

If it doesn't the site you are using tor the Italy maps is likley corrupt.

If it works Great!

But if not, you will need to call Garmin support for a file that will restore your Garmin to working order. They will tell you about that and where on their site to download and install the fix;-)Please visit:

Or call as you will likley need to do anyway, they are very helpful.

Monday–Thursday: 8 AM–6 PM, Friday 8 AM–5 PM Central Time (closed holidays)U.S.:(###) ###-####/p>U.S. toll-free: 1-***-***-****In any case, I will stick with you until this is complete.Please rate my service kindly.Also it is the only way I am credited for my time and expertise with you.Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.Then you can reach me by simply replying to this message anytime.Thank youSincerelyTech Michael uct Support