Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
What is the maker and model # of your GPS please?
To be sure I understand you, I need to ask: Did you find any satellites listed, when you used the 3 and 6 buttons ?
How old is your GPS device, please?
Did the GPS in question ever find satellites by the 3 and 6 buttons together?
Has it been updated since then?
Would you like to try an update on the Garmin GPS device?