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Pete
Pete, Engineer
Category: GPS
Satisfied Customers: 15763
Experience:  Over 16 years experience installing and repairing electronics.
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I get an error code 31A2, When I tried to update my maps

Customer Question

I get an error code 31A2
JA: How long has this been going on?
Customer: When I tried to update my maps using the Garmin kit. 2011 Dodge Charger
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: not sure where to find it
JA: What troubleshooting have you tried?
Customer: I tried to install it a couple of weeks ago, then asked the car dealership to try, we both got the errorcode. I returned the garmin kit and received a new one today, but it had the same results
JA: The GPS expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
Submitted: 4 months ago.
Category: GPS
Expert:  Pete replied 4 months ago.

Hello,

Error code 31A2 indicates that there is not enough free space available on the delay to complete the update.

You will need to try removing the old maps first.

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Pete.
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