How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Pete Your Own Question

Pete
Pete, Engineer
Category: GPS
Satisfied Customers: 15738
Experience:  Over 16 years experience installing and repairing electronics.
30970729
Type Your GPS Question Here...
Pete is online now
A new question is answered every 9 seconds

I was connected to tomtom drive by but didn't up date my

Customer Question

I was connected to tomtom drive by but didn't up date my subscription, however my file was encrypted by a virus and now I cannot do a damn thing - please help me to renew my subscription
Submitted: 4 months ago.
Category: GPS
Expert:  Pete replied 4 months ago.

Hi there,

Do you have access to another computer you can use?