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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2255
Experience:  Using & Working with GPS systems for 10+ years
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I have a TOMTOM - about 5 years old that I would like to use

Customer Question

Hi pearl. I have a TOMTOM - about 5 years old that I would like to use for a vacation in Europe and I want to update the maps> I cant access the Map update - have downloaded TOMTOM home and it coms up with a message of the "WiZZard has been interrupted, etc
JA: Just to clarify, what's the exact make and model of your machine?
Customer: I have no idea - where can I find that info on the machine?
JA: What troubleshooting have you tried?
Customer: I did a google search and followed instructions on for Installing Tomtom home
JA: The GPS expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No that would be great thanks.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the GPS Technician about your situation and then connect you two.
Submitted: 3 months ago.
Category: GPS
Customer: replied 3 months ago.
Hi, I connected, signed up and promptly get debited for 34Euros! No answer and a charge far greater than what was quoted, forget it. Am asking for a refund.
Expert:  Pete replied 3 months ago.

Hi there,

Sorry for the delay - do you still need assistance with this?