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Pete
Pete, Engineer
Category: GPS
Satisfied Customers: 16498
Experience:  Over 16 years experience installing and repairing electronics.
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I have 3 dc 50 collars that loose signal after a short

Customer Question

Hi I have 3 dc 50 collars that loose signal after a short distance 60 yards or so can u give me some help plz
JA: How long has this been going on?
Customer: It's been going on for quite a while I'm not able to use them
JA: What troubleshooting have you tried?
Customer: I've tried reset them cleaned antennas
JA: The GPS expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: That's everything thanks
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the GPS Technician about your situation and then connect you two.
Submitted: 7 months ago.
Category: GPS
Customer: replied 7 months ago.
Hi I haven't got a response yet
Expert:  Pete replied 7 months ago.

Hello,

If cleaning the antenna did not help improve the range, then the antenna may be damaged.

Try fitting replacement antennas:

http://www.bonanzamarket.co.uk/listings/Garmin-Long-Range-VHF-Antenna-Alpha-Astro-Dc50-Pro-Tb10-010-11828-11/214924206

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Alternatively, please reply back if you need further assistance.
Pete.
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Customer: replied 7 months ago.
Ok iv tried cleaning the antenna to but they still won't work after certain range it's coming up on box that iv lost signal
Expert:  Pete replied 7 months ago.

Ok, can you try fitting replacement antennas?