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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 8101
Experience:  Using & Working with GPS systems for 10+ years
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I would like to access map updates, I have not updated maps

Customer Question

I would like to access map updates
JA: How long has this been going on?
Customer: I have not updated maps for two years. Just want to get my nuvi to have the latest maps for a trip I am planning.
JA: What model of Nuvi are you using? And can you guesstimate how old it is?
Customer: nuvi 1350 1np784899 10 years
JA: What troubleshooting have you tried?
Customer: I haven't trouble shooted anything yet. Just got started to find map updates. Please direct me to where I go to get map updates.
JA: The GPS expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the GPS Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: GPS
Expert:  Greg A. replied 4 months ago.

Hello & Welcome to Just Answer,

Sorry to hear of any issue you are having with your device or finding the updates.

May I ask:

1) When you did the last update, was that done using the current computer you are using now?

2) What type of computer are you using (window, mac, etc.)?

3) Is the device still working well - with the current maps?

Thanks

Expert:  Greg A. replied 4 months ago.

Hi again,

I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
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