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Louie, Customer Service
Category: GPS
Satisfied Customers: 11240
Experience:  Hardware Technician
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Fenix 2 has powered off, and 't know how to turn back on,

Customer Question

fenix 2 has powered off, and don't know how to turn back on
JA: How long has this been going on?
Customer: just recently
JA: What troubleshooting have you tried?
Customer: soft reset
JA: The GPS expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: just fully charged it if that helps
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the GPS Technician about your situation and then connect you two.
Submitted: 3 months ago.
Category: GPS
Expert:  Louie replied 3 months ago.

Hi and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, the only easy user doable try would be to charge it again. By design, the Garmin fēnix 2 would turn on when connected to a power source and/or a charger.

If problem persist, then it would be an internal hardware issue.