Hello & Welcome,
Sorry I didn't see your question earlier and to hear of any issue you are having with your device.
To help you with this issue, may I ask:
1) What exactly USED TO happen (what did you hear) when these situations happened AND what do you hear NOW?
2) The AGE of the device?
3) WHEN this issue first began?
Hi again Mike,
Did the device ALSO say something like "Recalculating" - after the bell?
And does it still do that OR does it "speak" at all?
OK - has ANYTHING CHANGED - that you know of - in the "settings" of the device?
Of special interest would be the VOICE or sound settings?
That is perfectly find - if you want to cancel.
We experts are "users" of the site - just like you - and do not have access to ANY of your account information, including any charges.
But YOU should be able to use the "My Account" link on your side of this system - to manage any portion of your account.
Please let me know if you change your mind and would like to continue OR have any more questions about your device.
Best of luck, Greg A.