How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Greg A. Your Own Question
Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 8588
Experience:  Using & Working with GPS systems for 10+ years
5229702
Type Your GPS Question Here...
Greg A. is online now
A new question is answered every 9 seconds

I bought a map Europe installed in my nüvi 1450, i like to

Customer Question

i bought a map Europe installed in my nüvi 1450, i like to know if that shows in your records, because i can not connect to this map. Please help !!!!
regards Heinz
Submitted: 10 months ago.
Category: GPS
Customer: replied 10 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 10 months ago.
what i am asking : is find the program , or have it reinstalled for free, because i have never used it my daughter tried it when She visited Europe but could not connect. Thank you : Heinz
Expert:  Greg A. replied 10 months ago.

Hello & Welcome,

Sorry I didn't see your question earlier and to hear of any issue you are having with your device.

To help you with this issue, may I ask:

1) Do you have the device with you - so we can TEST and look at some screen on the device?

2) The AGE of the device?

3) WHEN this issue first began?

4) WHEN were these Europe maps purchased?

5) What was the FORM of the maps (download or pre-programmed map card)?

Thanks

(im)

Expert:  Greg A. replied 10 months ago.

Hi again,

I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
--. .-
(im).

Expert:  Greg A. replied 10 months ago.

Hi again,

Do you have any more questions concerning this issue or if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
--. .-
(im).