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Pete, Engineer
Category: GPS
Satisfied Customers: 15459
Experience:  Over 16 years experience installing and repairing electronics.
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I need to download Nort America J paid fort on the first and

Customer Question

I need to download Nort America J paid fort on the first and am being blocked
JA: How long has this been going on?
Customer: started abut 10 minutes ago
JA: What troubleshooting have you tried?
Customer: I went to my account and the message says what I need is not supported
JA: Just to clarify, what's the exact make and model of your machine?
Customer: Toshiba satellite with windows 10 using firefox or explorer
JA: The GPS expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: trip tp Canada on wed to be there for 2 or three weeks
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the GPS Technician about your situation and then connect you two.
Submitted: 3 months ago.
Category: GPS
Expert:  Pete replied 3 months ago.

Hi there,

Do you get the same error when using both Firefox and Explorer?

Would you like remote assistance with this problem?