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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2433
Experience:  Using & Working with GPS systems for 10+ years
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Garmin logo keep blinking after turn on, and then not able

Customer Question

Garmin logo keep blinking after turn on, and then not able to use it at all
Submitted: 11 months ago.
Category: GPS
Customer: replied 11 months ago.
I did hard reset, not working. I had connect charging cable to laptop and try to turn on. But also not work.
Customer: replied 11 months ago.
It's Garmin forerunner 920XT
Expert:  Jason Jones replied 11 months ago.


I am the person that will be helping you today.

While the GPS device is plugged into the computer with Garmin Express open, does the application find the GPS Device?

I will be standing by, looking forward to your response.

Thank you,

Expert:  Jason Jones replied 11 months ago.

Are you still with me?

Customer: replied 11 months ago.
Pls wait for a while as now I m not at home yet. After I return home then I will follow your instructions and send the feedback
Customer: replied 11 months ago.
To answer your question, during plug in my Garmin 920xt device to computer. Garmin Express can't detect the device.
Expert:  Jason Jones replied 11 months ago.

Thank you for the update. May I ask how old the GPS device is?

Customer: replied 11 months ago.
2 years