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Pete, Engineer
Category: GPS
Satisfied Customers: 15453
Experience:  Over 16 years experience installing and repairing electronics.
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I am trying to load maps on a Garmin Touring GPS. It says

Customer Question

I am trying to load maps on a Garmin Touring GPS. It says that I should get a number from the "disc's case" What is that?
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: Edge Touring, I bought it today.
JA: What troubleshooting have you tried?
Customer: none
JA: The electronics expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no that is all
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Technician about your situation and then connect you two.
Submitted: 3 months ago.
Category: GPS
Expert:  Pete replied 3 months ago.

Hi there

Expert:  Pete replied 3 months ago.

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.