I am the person that will be helping you today. At first, I would suggest plugging the Garmin into a charger for at least 15 minutes and then try turning it on again. If that doesn't fix the problem, please continue below.
The Garmins often times, have a software fault that cause it to freeze. When it freezes, it looks like it is off, but really it is on and frozen. To fix this, do the following:- Press and hold the power button for 15 seconds.
- Let go of the button for 1 second, then hold the power button for 4 seconds, and let go.
Doing so, will reset the device and turn it on.
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Thank you again, - Jason
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