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Richard, Customer Service
Category: GPS
Satisfied Customers: 30207
Experience:  Avid repairer and trouble shooter of GPS devices and systems
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Garmin nuvi 2597 turns on but won't do anything else what's

Customer Question

garmin nuvi 2597 turns on but won't do anything else what's wrong with it?
Submitted: 4 months ago.
Category: GPS
Expert:  Richard replied 4 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

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This is usually an issue with the Firmware, so I would first like you to do this please.

Remove the charger from the Nuvi and hold the power button to off for 60 seconds.

Release, then connect the charger and try to turn on the unit.

Let me know the results please

Thank you