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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 7958
Experience:  Using & Working with GPS systems for 10+ years
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I have an S6 and have updated the software and the watch

Customer Question

Hi. I have an S6 and have updated the software and the watch will not recognize any courses near. I have also done a Hard Reset. Help, please.
JA: How long has this been going on?
Customer: I updated over the weekend to go play today and at the course, it came up with this.
JA: What troubleshooting have you tried?
Customer: Hard Reset and Seeing if I didn't complete the installation
JA: The GPS expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no that is it
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the GPS Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: GPS
Expert:  Greg A. replied 4 months ago.

Hello & Welcome to Just Answer,

Sorry to hear of any issue you are having with your device.

To help you with this issue, may I ask:

1) The FULL Make & Model Number of the device you are working with?

2) The AGE of the device?

3) When the update was done, did it appear to "go well"?

4) IF the update went well, did you turn the device ON - in golf mode - and see if the device could find and lock on the satellite signals?


Customer: replied 4 months ago.
Garmin Approach S6, which is about 6 mos. old. Update was done this weekend, and as it was searching satellites on the golf course it came with the error No Course Near
Expert:  Greg A. replied 4 months ago.

Hi again,

Are you still relatively close to any course, and can power up the device again - to see if it will find and lock on the satellite signals?

Also, did you WATCH the update, and did it appear to "go well" - and include course updates?

Customer: replied 4 months ago.
It appeared to go well and the closest golf course is 2.5 miles, so it should pick it up
Expert:  Greg A. replied 4 months ago.

OK - are you in an area where you have used the device before - SUCCESSFULLY?

Customer: replied 4 months ago.
I have used it several times since December, plugged it in to use it this weekend, did the update and now it says no courses near
Expert:  Greg A. replied 4 months ago.

OK - may I ask what program you are using to do the update?

And has this device EVER been updated before?


Expert:  Greg A. replied 4 months ago.

Hi again,

I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
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