How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Greg A. Your Own Question

Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2261
Experience:  Using & Working with GPS systems for 10+ years
Type Your GPS Question Here...
Greg A. is online now
A new question is answered every 9 seconds

I cannot buy updated maps because either my email address or

Customer Question

I cannot buy updated maps because either my email address or login no is not recognised. I wonder if I have downloaded the Tom Tom site. This is my first try to update my maps and it is not working.
Submitted: 4 months ago.
Category: GPS
Expert:  Benjamin Larson replied 4 months ago.

Hi Faye, my name is ***** ***** I would love to help you with your question.

I understand you have a GPS unit you want to download new updated maps for but you are having trouble. Can you tell me the make and model? Ar you saying it is Tom Tom?