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Dustin, Senior Technician
Category: GPS
Satisfied Customers: 12522
Experience:  Giving Directions to wayward GPS devices for over a decade. Worked in The US Army as A Network Switching Systems Operator/Controller
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I just bought a Garmin S20 golf watch. I charged it by

Customer Question

I just bought a Garmin S20 golf watch. I charged it by connecting the USB cable to a USB adaptor in the wall...I did not charge it on the computer. It indicated that it was fully charged but was stuck on the "steps taken" mode. Now the screen is blank and I cannot turn it on. Help!
Submitted: 4 months ago.
Category: GPS
Expert:  Dustin replied 4 months ago.

Welcome to, my name is ***** ***** I will do my best to assist you.

Lets try to get the device working with a factory reset.. heres how.

Power off device
2. Hold the ‘Back’ and ‘Ok’ buttons, and press the power button until you see Garmin on the screen
3. Continue holding Back and Ok for 10 seconds
4. After 10 seconds, release the Ok button
5. 5 seconds after releasing the OK button, release the Back button

If done correctly, the initial setup screen will appear shortly.

If that gets it working again, Id suggest connecting the S20 to your computer with garmin express, and allow it to update.

I strive to provide great service, and greatly appreciate a 5 star rating clicked and submitted when you are satisfied.. I always answer follow up questions.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.