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Sijad H.
Sijad H., Technician
Category: GPS
Satisfied Customers: 1716
Experience:  5+ years repairing various GPS models.
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Display screen lock-ups?

Customer Question

Display screen lock-ups?
Submitted: 4 months ago.
Category: GPS
Expert:  Sijad H. replied 4 months ago.

Hi and thank you for your question. My name is ***** ***** I will be happy to assist you.

The approach models can sometimes over heat depending on the outside temperature. This is rare.

The next likely reason is there was something wrong with the software. It seems you have already conducted a software update. That will most likely solve the problem.

The last reason would be because the memory is used up. You can clear out the soft memory by performing a hard reset on the device.

To reset the Approach:

  1. Press and hold Light/Power
  2. Wait until screen goes blank (approximately 10 seconds)
  3. Release Light/Power
  4. Press and hold Light/Power
  5. When the device powers on, release Light/Power