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Dustin, Senior Technician
Category: GPS
Satisfied Customers: 12521
Experience:  Giving Directions to wayward GPS devices for over a decade. Worked in The US Army as A Network Switching Systems Operator/Controller
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My new garmin gps nuvi 55lm will not bring up an address

Customer Question

my new garmin gps nuvi 55lm will not bring up an address when iI put it in
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: NUVI 55lm
JA: Tell me a bit more about what's going on so he can help you best.
Customer: the address I put in will not come up but i can get it on my iPhone
JA: Is there anything else important you think the GPS Technician should know?
Customer: well the address I am trying to get is*****Hernando, MS and it will not recognize it
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the GPS Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: GPS
Expert:  Dustin replied 4 months ago.

Welcome to, my name is ***** ***** I will do my best to assist you.

We need to carry out possibly up to three repairs. Lets start with the easiest one first and see if that helps.

Lets start with the reset shown in this short video.

If that doesnt work, let me know so we can try further steps. If it does work, please remember to return here and click and submit a star rating to show I was able to help you.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.