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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2433
Experience:  Using & Working with GPS systems for 10+ years
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Why can't I get my - gps device to turn on?

Customer Question

why can't I get my tom-tom gps device to turn on?
Submitted: 1 year ago.
Category: GPS
Expert:  Dustin replied 1 year ago.

Welcome to, my name is ***** ***** I will do my best to assist you.

What exactly happens when you try to turn on your TomTom?

What do you see, and what do you hear?

Customer: replied 1 year ago.
it won't turn on at all. i push the on button and nothing happens.
Expert:  Dustin replied 1 year ago.

If you slide and hold the power button for 30 seconds to a minute.. Does it turn on, or make any noise, or show anything at all on screen?

If not, you may have a bad charging cable or even battery.

Do you have another charging cable you can test with? And when you plug the charging cable in, does the red charging light come on?