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Richard, Customer Service
Category: GPS
Satisfied Customers: 30155
Experience:  Avid repairer and trouble shooter of GPS devices and systems
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I have a Garmin GPSmap 545 and it's not working at alla JA:

Customer Question

I have a Garmin GPSmap 545 and it's not working at alla
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: I would say around three years
JA: Tell me a bit more about what's going on so he can help you best.
Customer: Well I have done continuity checks on both the power and the ground line and they are fine
JA: Is there anything else the GPS Technician should be aware of?
Customer: but it's like the GPS is not getting any voltage to power it up
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the GPS Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: GPS
Expert:  Richard replied 5 months ago.
Hi there and welcomewhen you say its not working, whats exactly happening? Its not turning on?
Customer: replied 5 months ago.
Yeah its not turning on. I have checked the power lines already and I'm getting the 12 volts necessary to power it on. so there must be something on the gps
Customer: replied 5 months ago.
I opened the GPS but I could not find any fuses or anything like that
Expert:  Richard replied 5 months ago.
Thank youNo, there are no fuses in itThis can be an issue with the Firmware, so I would first like you to do this please. Remove the charger from the unit and hold the power button to off for 60 seconds. Release, then connect the charger and try to turn on the GPS. Let me know the results please Thank you
Customer: replied 5 months ago.
Alright. I did not Know that! I will try that and I will go to the boat later today to see if that works
Customer: replied 5 months ago.
I'll let you know as soon as have that done
Expert:  Richard replied 5 months ago.
Thank you