How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Russell H. Your Own Question

Russell H.
Russell H., Service Tech
Category: GPS
Satisfied Customers: 9512
Experience:  8+ years of professional experience
13568747
Type Your GPS Question Here...
Russell H. is online now
A new question is answered every 9 seconds

I updated my Kenwood DNX690 using Garmin Express. It downloaded

Customer Question

I updated my Kenwood DNX690 using Garmin Express. It downloaded to a microSDHC
card. I go to navigation > setting > Device> but it does not download. What am I doing wrong
Submitted: 6 months ago.
Category: GPS
Expert:  Russell H. replied 6 months ago.
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question. Where is the memory card in question, when the download was made to it? if in your computer, then you need to put the memory card into your Kenwood device, then do the update from there.