How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Greg A. Your Own Question
Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 8579
Experience:  Using & Working with GPS systems for 10+ years
Type Your GPS Question Here...
Greg A. is online now
A new question is answered every 9 seconds

I have a dezl 560 ID(###) ###-#### It won't navigate says

Customer Question

I have a dezl 560
ID(###) ###-####
It won't navigate says rout memory is full.
I have cleared every thing I can think of. Reset to factory set still does the same thing
Submitted: 1 year ago.
Category: GPS
Expert:  Greg A. replied 1 year ago.
Hello & Welcome to Just Answer, Sorry to hear of any issue with your device. May I ask:1) Do you have a USB cable for connecting the device to a computer?2) If so, what type of computer do you have (windows, mac, etc.)?3) Approximately HOW LONG is the route you are trying to calculate? Thanks
Customer: replied 1 year ago.
No I don't I'm a trucker on the road and I won't be home for weeks if there is nothing I can do from here its junk to me
Customer: replied 1 year ago.
I try ed as little as a hundred miles it flat won't do it
Expert:  Greg A. replied 1 year ago.
OK - I understand. Is there a computer that you can BORROW - or get use of for a brief time? AND - when you did the reset, HOW was that done? Thanks
Customer: replied 1 year ago.
I'm done I'll go buy a rand McNally this site is a money grubby and no I'm not at all satisfied!
Expert:  Greg A. replied 1 year ago.
I MAY be able to save you having to purchase another device - if you can answer that last question - about HOW you reset the device to factory defaults?
Expert:  Greg A. replied 1 year ago.
Hi again,I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved?I look forward to any further questions or results that you may have.Thanks, ***** ***** .-(im)