How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Greg A. Your Own Question

Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2316
Experience:  Using & Working with GPS systems for 10+ years
5229702
Type Your GPS Question Here...
Greg A. is online now
A new question is answered every 9 seconds

I have a Garmin 176c and metroguide 4 and update 6. My laptop

Customer Question

I have a Garmin 176c and metroguide 4 and update 6. My laptop died and I have replaced with new. operating system 64bit. the update was not successful. I am also unable to read the device. please advise.
Thanks Jeremy Rodseth.
My id is DJ8S48NQ
Submitted: 7 months ago.
Category: GPS
Expert:  Richard replied 7 months ago.
Hi there and welcomeCan you tell me please, which version of windows you are using? Thank you
Customer: replied 7 months ago.
Thanks for your reply. Please cancel this request and refund any money. Thank you
Jeremy
Expert:  Richard replied 7 months ago.
Your welcome JeremyPlease contact customer service and they can organize a refund for you.Thanks
Customer: replied 7 months ago.
Thanks. I have looked for the customer service section, but it is not clear, and I am not sure whether I have succeeded in my request for refund. Jeremy
Expert:  Richard replied 7 months ago.
you can email***@******.***