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Richard
Richard, Customer Service
Category: GPS
Satisfied Customers: 31327
Experience:  Avid repairer and trouble shooter of GPS devices and systems
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I have a Magellan Roadmate & when i plug it in - the circle

Customer Question

Hi,
I have a Magellan Roadmate & when i plug it in - the circle in the middle just keeps going around and around. It does not let me put in any destination information. Please Help.
Thank You
Submitted: 7 months ago.
Category: GPS
Expert:  Richard replied 7 months ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.This is usually an issue with the Firmware, so I would first like you to do this please.Remove the charger from the unit and hold the power button to off for 60 seconds.Release, then connect the charger and try to turn on the GPS and use it.Let me know the results pleaseThank you