How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask JA Engineer Your Own Question

JA Engineer
JA Engineer, Engineer
Category: GPS
Satisfied Customers: 380
Experience:  Broadcast Engineer for over 7 years.
Type Your GPS Question Here...
JA Engineer is online now
A new question is answered every 9 seconds

I have lost my 25 digit code to unlock maps

Customer Question

I have lost my 25 digit code to unlock maps
Submitted: 7 months ago.
Category: GPS
Expert:  JA Engineer replied 7 months ago.

Hello and good morning to you.

Your 25 digit unlock code should be in the Garmin account you used to register the maps to the unit. You will have to login to the account and search for it.

If you are still having issues locating the code, you will have to contact Garmin Tech Support for assistance at 1-***-***-****. Let hem know that you lost your 25 digit code and they will assist you further. You can also email product support at

Please note their support hours:

Monday–Thursday: 8 AM–6 PM, Friday 8 AM–5 PM Central Time (closed holidays)

Expert:  JA Engineer replied 7 months ago.

Hello Norman.

I am just checking to see if you were able to contact Garmin to get your code problem sorted out. As soon as you have gotten through, please remember click 3 to 5 stars located at the top or bottom of the page to give me a positive rating so that I can get paid for assisting you.

Thank you for using JustAnswer. If you need further assistance, please do not hesitate to ask.