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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2416
Experience:  Using & Working with GPS systems for 10+ years
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I have a forerunner 920xt and it none of the buttons works.

Customer Question

I have a forerunner 920xt and it none of the buttons works. Was working fine until today.
Submitted: 1 year ago.
Category: GPS
Expert:  Sijad H. replied 1 year ago.

Hi and thank you for your question. My name is ***** ***** I will be happy to assist you.

Did anything happen to the device should as a drop to the floor or being hit by another object? Sometimes a master reset can resolve most of the issues.

To perform the master reset:

a. Power off the forerunner holding the power button until it turns off.

b. Press and hold UP ARROW BUTTON and DOWN ARROW BUTTON

c. Press but don’t hold the POWER BUTTON for a second or so second – device should turn on
d. Wait for 1st beep then release UP ARROW BUTTON
e. Wait for 2nd beep then release DOWN ARROW BUTTON

Give that a go and let me know on the restart if the buttons are now functioning as they should.