How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Greg A. Your Own Question

Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2255
Experience:  Using & Working with GPS systems for 10+ years
Type Your GPS Question Here...
Greg A. is online now
A new question is answered every 9 seconds

Trying to update nuvi 2789 it says its still looking. i

Customer Question

trying to update nuvi 2789 it says its still looking for sattilites. i updated my nuvi 52 using the same program and usb cable.
Submitted: 7 months ago.
Category: GPS
Expert:  Greg A. replied 7 months ago.

Hello & Welcome to Just Answer,

Sorry to hear of any issue you may be having with your device(s).

May I ask:

1) What is the AGE of the 2789?

2) Did the update of the 2789 appear to "go well" (no errors or warnings)?

3) HOW LONG has the 2789 been powered up - after the update?

4) One the MAIN SCREEN of the 2789, can you see ANY "signal bars" at the top left of the screen? If so, are ANY of the bars GREEN?