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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2255
Experience:  Using & Working with GPS systems for 10+ years
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Just replaced battery in 3490 still will not power up. How

Customer Question

Just replaced battery in 3490 still will not power up. How much does help cost?
JA: Thanks. Can you give me any more details about your issue?
Customer: Garmin will not turn on
JA: OK got it. Last thing — Electronics Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 7 months ago.
Category: GPS
Expert:  Greg A. replied 7 months ago.

Hello & Welcome to Just Answer,

Sorry to hear of any issue you are having with your device.

To help you with this issue, may I ask:

1) The FULL Make & Model Number of the device you are working with?

2) The AGE of the device?

3) Did you replace the battery yourself, or did you "have it done" by someone else?

4) Have you attempted to CHARGE the new battery yet, and if so, for how long and using what charging method?