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khanjeevan
khanjeevan, Engineer
Category: GPS
Satisfied Customers: 3270
Experience:  Electronics Engineer, 6 Years+ experience in repairing electronics equipments.
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Go 60 kept dropping from the windshield. Speaker volume now

Customer Question

Go 60 kept dropping from the windshield. Speaker volume now very low where do I find local support to repair this in US?
Submitted: 1 year ago.
Category: GPS
Expert:  khanjeevan replied 1 year ago.

Hello and thanks for your question. I look forward to assisting you today with the best answer possible.

I am sorry to say the speaker of the unit has gone bad due to the frequent physical shocks.

Before I can suggest you good local repair shops -- I need to know the age of your unit and your city name.

Thank You!

Customer: replied 1 year ago.
It is less then 1 year old and I live in Lake Charles, LA
Customer: replied 1 year ago.
TomTom GO 60 bought at Best Buy
Expert:  khanjeevan replied 1 year ago.

I don't recommend going to a local repair shop without help from the your unit's manufacturer support team. The unit is under warranty and they will either help you repair the unit, or replace it with a new one absolutely free.

Expert:  khanjeevan replied 1 year ago.

Free is always good.

Customer: replied 1 year ago.
thank-you
Expert:  khanjeevan replied 1 year ago.

You can contact TOM TOM by calling at 1800(###) ###-####

Else you can take to BestBuy to get it replaced it under warranty but don't tell them about the physical shocks your unit has suffered.

Expert:  khanjeevan replied 1 year ago.

Please rate my service by clicking on one of the stars at the top > then click Submit.