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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 8595
Experience:  Using & Working with GPS systems for 10+ years
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I have a Garmin Nuvi 1690 and it wont go past the Garmin

Customer Question

I have a Garmin Nuvi 1690 and it wont go past the Garmin splash screen after updating maps. John
Submitted: 1 year ago.
Category: GPS
Expert:  Greg A. replied 1 year ago.

Hi John & Welcome to Just Answer,

Sorry to hear of any issue you may be having.

To help with this issue, may I ask:

1) The AGE of the device?

2) What was the status of the device BEFORE the update (did it work well, have good battery life, etc.)?

3) Do you have a memory card installed in the device?

4) Did you see ANY messages on the computer during the update?

5) Can you describe what "soft boot" and "reset" procedures were tried?

Thanks

Expert:  Greg A. replied 1 year ago.

Hi again,

I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved.

I look forward to any further questions or results that you may have.

Thanks, ***** *****
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